Greenville: (864) 234-3424  
Anderson: (864) 437-8606
Easley: (864) 442-5090

Our blog

Greenville: (864) 234-3424  
Anderson: (864) 437-8606
Easley: (864) 442-5090

Our blog

It is our mission to provide you with high-quality treatment that serves your child's dental needs. We accept a variety of payment options including cash, checks, and credit cards. 

Our Financial Policy

In order for us to maintain the highest standard of care for your child, we ask that you familiarize yourself with our financial policy to ensure that all parties understand their financial responsibilities. We will file dental insurance claims for you, but due to the vast differences in dental and medical coverage, it is not uncommon to find that the provider you have chosen is out-of-network; therefore, you may want to contact your insurance company prior to your first visit to determine what percentage of services they will cover. 

 Our financial team is ready to help, so please let us know if you have any questions.

  1. To assist us in determining your maximum benefit, please bring your insurance explanation of benefits booklet and your insurance card to your first visit. Also, please keep us informed of any changes in your dental coverage and provide us with the necessary updated information.
  2. Once treatment has started, we will be happy to file insurance claims for you.
  3. We ask that you pay any non-covered balance at the time of service unless prior arrangements have been made. This is an approximate estimate based on your insurance coverage. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Additional unpaid balances are the responsibility of the patient.
  4. If your insurance company has not paid on your account within 60 days, you will be billed for the unpaid balance and payment in full will be expected at that time.

Please contact us if you have any questions about our financial policy. It is important for you to have a complete understanding of this policy. If the policy is not followed, you may be required to pay for your services in full at the time of treatment.

Dental Insurance

We will gladly assist you with your dental insurance plan. Most plans only cover a portion of the dental fee, therefore, as a courtesy to our patients we will file your primary insurance. We do not accept assignment of benefits for secondary insurance; however, we will give you all the necessary information for you to file your claim, allowing the payment to come directly to you.

Facts About Dental Insurance

Most services are not covered 100% by any insurance company.
Many patients believe incorrectly that dental insurance covers 90-100% of services and fees. Because dental insurance only aids in covering dental costs, a more accurate coverage is 50–80%. Your type of coverage is determined by the type of contract your employer has set up with the insurance company.

Dental benefits are determined by the insurance company – not our office.
Insurance companies set their own fee rates that they consider acceptable (UCR rates). Many times, these rates are not representative of the local dental office fees. In general, insurance carriers set their acceptable fees far below the area dentist’s professional fees, leaving patients responsible for more “out-of-pocket” costs.

We take into consideration deductibles and co-payments.
When providing an estimate for dental service, we take into consideration deductibles and co-payments. Most insurance plans have a deductible that is pre-determined, which must be paid before the insurance company starts paying for care. When the deductible is met, the insurance company pays 50 to 80% of the UCR fees, which means the patient must pay 20 to 50% or more of the total fee.

Contact Your Insurance Company

Before your first visit with us, we believe it is a good idea to contact your insurance company to get more information on your coverage. Some questions to ask include:

  • How often can I have exams and cleanings?
  • What is the age limit for fluoride treatments and how often can a patient have them?
  • What is the age limit for sealants and are they covered under my policy?
  • Does my policy cover orthodontic treatment? If yes, what is my lifetime orthodontic benefit?